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Alignd

Services

Nine services across three practices

ERP, CRM and payroll on open source Frappe, plus the websites and search work that bring you enquiries. Every build starts from a blueprint you've signed.

Product

Work out what to build before you start.

The costly mistakes in a project usually happen in the first three weeks, when people are guessing at requirements. Discovery is the cheapest part of the work, and it shapes everything after it.

How it runs

What you get at each step.

You should always know what we're working on this week without having to ask.

  1. 01

    A call

    30 minutes, no charge

    A straight answer on whether we fit, A rough idea of size and shape, where to go if it isn't us

  2. 02

    Discovery

    1 to 2 weeks, paid

    Question set and answers, critical decisions log, integration and access checklist

  3. 03

    Blueprint

    Included in discovery

    Signed BRD you own, data model, implementation proposal with milestones

  4. 04

    Build

    3 to 8 weeks

    Working system on UAT, continuous integration running the full test suite, import templates and validators

  5. 05

    Acceptance

    1 to 2 weeks

    UAT pack with expected values, defect log and sign-off, trained users

  6. 06

    Go-live and run

    Ongoing

    Runbook, tested restore, health page inside the system

Engagements

Three ways to work with us.

We price on the scope of the work. We're a small team, and we keep it that way on purpose.

  • Fixed scope, milestone billing

    Implementation

    • Signed scope and data model
    • Milestone payments
    • UAT and sign-off
    • Handover with a runbook
    How it works

    We build against a signed blueprint and invoice across four milestones instead of billing for time. You'll know the price before any work starts.

  • Annual, renewable

    Managed run

    • Named response times
    • Upgrades tested on UAT first
    • Backup restores verified
    • Small changes included
    How it works

    Support, framework upgrades, small changes and regular health checks on the system you already have. The price depends on how many users and integrations you have.

  • Monthly retainer

    Search and growth

    • Audits checked on the live site
    • Local and multi-location SEO
    • Answer engine visibility
    • Tracking from ad click to revenue
    How it works

    Technical SEO, local search and content for one location or many. Enquiries are tracked into your CRM, so our reports show enquiries and revenue as well as traffic.

Questions buyers actually ask.

There's no per-user licence, so your twentieth user costs nothing extra. It's open source, so whoever you hire next can read how your data is structured. And ERP, CRM, HR and analytics all run on one framework, so you aren't paying to connect four separate products. It isn't right for every business, though. If you need a specialised proprietary product for your industry, we'll tell you.

Your setup is stored in a repository as an app. Installing that app recreates your configuration, so if a site is ever lost, it comes back set up and only the data needs restoring. Every change is reviewed and tracked, instead of someone changing a setting by hand late at night.

You own everything built specifically for your business once the final payment is made. Reusable pieces, like a connector we use across an industry, stay ours and you get a licence to use them. All of this is written into the proposal before you sign.

When discovery is free, its cost is hidden in the implementation price and it gets rushed to win the deal. That's a bad setup when the right answer might be a smaller project, or no project at all. Paid discovery gives you a blueprint you own and can take to any implementer, and the fee is credited if you build with us. The first call is still free.

Yes, and there's a separate page for it. We help partners with growth, run a remote PMO, and help with enablement and resourcing. We don't buy or sell leads, take a revenue share, or go after your clients.

A focused CRM or HR build takes four to eight weeks. A full ERP with data migration takes three to six months. What usually decides the timeline is how quickly you can answer the blocking questions and send us your opening balances, rather than the build itself.

Yes, on Frappe Cloud with dedicated resources, in the Mumbai region so data stays in India under the Digital Personal Data Protection Act. If you prefer your own cloud account, we set it up there and hand over the keys.

We never fork the framework. Your customisations live in your own app, and our code looks up your settings by type rather than by name, so renaming a stage won't break anything. Every upgrade goes onto a test site first.

Everything is in your repository, on standard open source software, with a runbook covering deploys, rollbacks and recovery. We don't use a custom framework or leave anything undocumented. Any competent Frappe partner can take over, and we write the code expecting that someone may have to one day.

Often, yes. We start by auditing what was customised and what breaks when it's upgraded. Sometimes rebuilding is cheaper than fixing, and if so we'll tell you before you spend money finding out.

Let's start with a call.

Thirty minutes, free of charge, and you won't sit through a sales deck.